Every other day, the app store is filled with some new application. The user becomes frustrated when it comes to an app occupying the memory space in their mobiles. People are searching for an alternative to messaging apps that they are using for their business. A chatbot is the newest way to reach your target audience. They have become extraordinary popular amongst the business owners.

Have you ever experienced a skeptical ‘person’ chatting with you in customer support live chat? Can you imagine that ‘person’ to be a robot? We have seen some endearing stiff robots in movies that are stuck with some painfully restricted emotional range. They even hope in vain to attain some more humanity.

Well, chatbots sound almost like humans. But their speech is somewhat awkward and the tempo is quite off. But believe it or not, chatbots are in for a long haul. They have been in starlight due to dramatic advancements in machine learning and other technologies. Today’s chatbots are even smarter, responsive and useful. And there is no doubt, we are likely to see more and more of them in the coming years.

Chatbots are offered to visitors either through web-based applications or mobile apps. Mostly, chatbots are being used in customer service space. They are presented as little humans for the Tier-1 support operatives and customer satisfaction representatives.

The chatbot technology needs the support of natural language processing or NLP. This NLP forms the basis of voice recognition systems used in developing virtual assistants. These chatbots process the text that the user inputs, through a process called parsing. There is a complex series of algorithms which helps them identify what the user said. On inferring the exact need of the users, the chatbot then determines a series of appropriate responses for the query.

Some chatbots offer much realistic conversational experience. It becomes difficult to identify if the chatbot is a real human or a robot. Others are much easier to spot. It all depends on how perfectly you use your technology.

Other than customer service, chatbots can prove helpful in healthcare, gaming industry, social service and much more.

Healthcare:

A chatbot has been developed for Dementia and Alzheimer’s disease patients. As these patients suffer from memory loss from time to time, the chatbot aims to identify a deviation in conversational branches and helps with immediate recollection. Endurance has provided a cloud-based solution where physicians and family members can review communication logs taken from the bot to check the patient’s condition.

Casper is another chatbot which helps the insomniacs get through the night. As they are unable to sleep, there are chances of loneliness leading to depression. Casper keeps company with the people to avoid them catching serious health illness.

Gaming Industry:

The gaming industry is highly benefited by the chatbots as they make the games more interesting and provide user experience of the next level. A few examples of such chatbots are Disney and Marvel.

Social Service:

Chatbots in UNICEF are helping marginalized communities be heard.

Coruscate has developed a Skype-based chatbot for a restaurant business. The bot was intelligent enough to understand the customer queries and could attend the customers 24*7 without being tired or irritated (as it was not a real human). But it could provide great customer experience. It could even generate leads for our customer.

You can find out the functioning of the chatbot in detail here.

There are many other benefits of using chatbots for your business. To know more about the recent trends and how to improve profits in business, Click on below link it might interest you.

AI Based Chatbots to Improve Business Profite

If you have an idea to build a chatbot for your business, you can give us a call or get in touch with us through contact form. We provide free consultation and unique solutions to all your technical problems.

The post Build AI-Powered ChatBots for Your Business Chatting Applications appeared first on Coruscate Solutions.

Squad, whose CEO is Esther Crawford, launched its app last week. It has raised about $ 2.2 million, right at its debut . It is about to become much popular than any other chatting apps among the teenagers with its amazing technology. They can share the memes and laugh about them together, they can find something interesting and study it together and they can do more such stuff.

Squad allows 6 people to join the video call at a time. However, it is not necessary to perform continuously. You can just bounce in and out of the video call as and when you feel like. You may just share your screen if you go away from the video chat instead of showing the person a blank screen. The chatting app like squad makes people feel less lonely. It doesn’t always need a person to be on the chatting app. You can go back to phoning even with the app on in the background.

Squad can face tough competition from other chatting applications like Facebook messenger. They have other flawless features which when imbibed with the new screen sharing technology could give something more interesting and can be called as the next version. There are many other popular chat apps. Do you want to know how can we predict the bright future of chatting applications?

We have the statistics for 2018 that shows how much time people spend over chat apps either in searching for one in Google Play or in App Store. It also has a column showing overall time spent by the people in search of chat applications.

If you want to create a chatting app like squad, you must consider building such app along with the already popular features of other chatting apps.

Features We provide with Squad Clone Chat app

Most popular chatting apps like WhatsApp and Facebook messenger are already adorned with the features like:

» Registration

These apps are need authentication for the user to start using them. A user needs to register with his mobile number or email ID in order to get himself registered. An OTP is then sent on the given phone number which should be entered to know if that number belongs to you. Once the identification is done, a user is ready to start.

» Customization :

The customization makes a profile personalized. If you wish to create a chatting app you might consider providing your users with the happiness of choosing a nickname and a profile picture for their profiles. The user should be allowed to change the chat background and fonts as per their liking.

» Search

Search is an important feature in any apps that you create. You need to make sure, the user is able to search his contacts and any chats based on a particular word. The user can also search for any media shared previously.

» File transmission

File transmission is distinguished feature when you create your own chatting application. The feature allows a user to share various file formats on the chat application. The user can share images, documents, contacts, pdf files, audio files and other such files with their contacts at the tap of a button.

» Group chats

The more the merrier. Group chats would allow friends or co-workers to share thoughts, ideas and connect at a platform where they can talk to each other. Group chats can be fun while you share memes and trash talk about things with your friends.

» Video/Voice calling

While building your own chat app, having a video and voice call feature is an added advantage. People like staying connected. What could be more proper than calling or talking face to face on video calls? They give a feeling of closeness to people.

» Stories

Stories are best expressed using images. Allowing a user to share images in the form of stories is a new trend in the chatting apps. People share their stories as events in life and let others know about the latest news.

» Location sharing

This is the most useful feature in any chatting application. This feature can be helpful to track someone if they share their live location.

» Adding a contact

Directly enabling adding a contact from the app on your phone will make it easier to get the contact in your phone list and will make things much more convenient.

» Web chats
The mobile chats can be securely used over the web as web chats with a QR code which needs to be scanned through your mobile chatting apps.

Along with all these features, you can add the latest screen sharing feature like the squad app when you Click here to Create your own chatting app to make it more fun. Wondering who would help you with the development of mobile app? At Coruscate, we provide free consultations to validate your ideas. Give us a call and we can help you capture the market with your newest chatting app! 

Want to make your own chatting app like Squad, WhatsApp or Facebook? Get a Free Quote Here!

Also Read : 

• » How to Build a Chat App With Node.js and Socket.Io?
• » How To Build Your Own Group Chat App like Telegram And WhatsApp?
• » Why Choose Node.js To Develop Real-Time Chat Applications For Your Business?

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