The findings of the research are very much exciting as the researchers had employed both qualitative and quantitative methods to measure customer response. The research could make out retailer opportunities to maximize differentiation and success. And they could successfully make out that having a food delivery app for your food retail business can be a big boost for sales and customer engagement.

Flipkart enters food retail business

 
According to a recent report in TechCrunch, after Amazon, now India’s Flipkart is ready to enter the food retail business as the e-commerce giant is expanding its reach in the country. The company had already sold the majority of its stake to Walmart for $16 billion. They have registered their Flipkart Farmeermart Pvt Ltd to focus on food retail which is in compliance with the local laws as claimed by the CEO, Kalyan Krishnamurthy.

The CEO also stated that the extended business signifies the company’s efforts to boost Indian agriculture as well as the food processing industry. Flipkart is working with numerous small farmers for the business. The company has also revealed being authorized to invest $258 million in the new venture during a regulatory filing. Flipkart has already secured approvals from the board to enter the food retail business.

The company aims to invest more strongly in the Indian agri-ecosystem, and supply chain. They dream of working with lakhs of farmers, Farmer Producers Organisations (FPOs), food processing industry in India. They want to support growing farmers’ income and deliver affordable, quality food for millions of consumers all over the country.

Amazon has already taken steps forward and is currently expanding its food retail business in the country and across the globe. They are committed to investing more than $500 million in the time span of the next five years. They also aim to build their own private label food products and employ third-party sellers. Amazon has started various services like Amazon Now, Prime Now and Amazon Fresh in recent years.

Why should you build a food delivery app for your food retail business?

 
In terms of e-commerce business, food, and grocery delivery are compelling categories as people purchase their grocery and perishable supplies much more often than they buy office equipment and gadgets. This provides a greater opportunity for the food retail business to thrive and sustain and make huge profits.

According to emarketer.com, the US grocery eCommerce particularly online food and beverage sales are expected to grow at 18.2% to $19.89 billion in 2019. Also, the food retail market will rank as the fastest-growing product category online. It is anticipated that the grocery eCommerce category will grow at above-average rates for the next few years. Furthermore, it will continue to be one of the least perceived eCommerce categories for the future.

What are the crucial points that a food retail business must consider while building an app?

 
The shoppers are more tech-savvy these days than ever before. They are well-versed in using technology for savings and convenience. The use of grocery apps is done more frequently according to data collected during a study. However, food retail businesses should be more concerned about the use of customer data and transparency about it.

The more your customers feel in control of their data, the more they are reasonable to share their information and engage freely. Digital trust-building through your apps is much critical as it will play an important role when the customers choose your app over others.

What are the features that you should provide in your food retail business app or food/grocery delivery app?

 
List of features that your food delivery app should have:

➽ Sign In & Sign Up: The registration and sign in is the first screen where the customer begins the app. You can provide social media integration to make the whole process easier.

➽ Profile Management: Provide your users with the option to create and update their profiles including contact details, payment methods, etc.

➽ Product Browsing & Listings: The grocery app should have several products to list for the buyers to pick from.

➽ Search & Filter: Provide the customers an option to search or filter out something that they wish to buy.

➽ Add to Cart and Check-Out: Allow your customers to add the items and checkout in a hassle-free manner.

➽ Multiple Payment Options: The payment gateway integration should enable customers to pay using multiple payment methods making the process comfortable.

➽ Delivery Tracking: You can provide the option of real-time tracking of the order for your customers.
➽ Time Slot Selection for Delivery: Give your customers the freedom to choose a time-slot as per their convenience.

➽ Ratings & Review: Your customers should be permitted to rate their experience.

Push Notifications: Push notifications can be used to keep your users updated regarding the ongoing offers and discounts.

Why are we reliable for your food/grocery delivery app development?

 
We provide various white label solutions for your on-demand grocery delivery apps for the food retail business. Our solutions are completely customizable as per your business needs and are designed to save your time and money.

Along with the white label solutions, we also provide end-to-end support for your grocery delivery app development. Our research team can help you with the market analysis and current app trends to select the necessary features for your app. Our expert team of developers can assist you with the selection of technology stack and help you right from the app design to deployment and maintenance.

Connect with us to know more about the grocery app development or ask for a free demo!

FAQs:

How Much Does Grocery App Development Costs?

 
Our white label solutions for Grocery app development are available at $10000. However, arriving at an exact cost for building an app from scratch requires analyzing your business requirements and expectations from the project. Get in touch with us to figure out the exact cost of grocery app development.

What is driving growth in online grocery delivery business?

 
The hope for leisure, changing customer tastes and choices and price/quality reflections have all reinforced the demand for online grocery. Also, speedy developments in the speed and availability of same-day delivery have elevated the customer experience.

What are the operational difficulties in online grocery satisfaction?

 
Logistics and supply chain constituents continue to be vital obstacles in producing successful grocery eCommerce business, but better availability of online services for grocery shopping and delivery infrastructure has made grocery eCommerce a viable alternative for more US consumers.

To find more regarding the grocery app development, schedule a free consultation session with us.

The post Flipkart enters Food retail business in India opening gates for many entrepreneurs across the world appeared first on Coruscate Solutions.

Two major players of Indian food delivery market are Zomato and Swiggy. Both unicorn status earned companies process more than 13 million orders in the month. However, due to low-margin business, poor supply-demand ratio, over-reliance on gig workers and cutthroat competition, they both are losing a heap of money. Thus, they are trying many ways to cut the operation cost and to have enough drivers to satisfy the demand.

In the second month of this year, Zomato tied up with many e-bike manufacturers of India to convert 40% of the fleet to power-assisted bikes. At present, Zomato has a fleet of more than 5000 e-bikes and delivery partners are delivering food on e-bikes in over 12 cities of India. In his official statement, Zomato spokesperson said that e-bikes enable drivers to deliver the food on time and earn more.

Is it feasible for Indian food delivery startups to do food delivery with electric bikes?

 
So, if you are a food delivery startup from India and eager to know whether it is really feasible to introduce e-bikes for food delivery purpose, continue reading this feasible study report. In this FSR, we will discuss all factors affecting conventional food delivery method as well as food delivery with e-bikes method. Using the evaluation criteria such as cost, technology, distribution, legal, and operation, we will evaluate the possible use of e-bikes in food delivery segment and come to a conclusion which will surely change the way you are running food delivery startup.

Problems Indian food delivery startups are facing

 
Following are the top problems Indian food delivery startups are facing while delivering food using the conventional delivery method.

Delivery drivers are earning less amid rising fuel price

 
Though food delivery companies are offering very good employment opportunity to delivery executives, they are claiming that they cannot earn enough money to survive effortlessly. They have to spend a major percentage of their earning on the fuel and since they are independent contractors, food delivery companies cannot pay them the fuel price. This whole situation restricts more delivery executives from joining the company which eventually decreases the order fill rate (percentage of orders satisfied) and so does the user satisfaction rate.

➯ An inefficient driver tracking method

As of now, a user can track the delivery driver who is on his way to deliver the food, in the mobile app. But many users complain that they can’t track delivery drivers properly and it is true. Delivery drivers are tracked using their phone’s location. If they keep GPS on their phones off, there is no other way to track them.

➯ Congested cities causing a delay

Indian cities are among the most congested cities in the world and to deliver food in such cities, delivery drivers require 20-30% more time. Because of this undesirable delay, customers get the food late and delivery drivers earn below average. So, both customer satisfaction and driver satisfaction get affected, very badly.

➯ Possible solutions to problems food delivery startups are facing

After discussing the problems food delivery startups are facing, let’s discover some solutions to decode those problems.

➯ Don’t work with gig workers

The most proposed solution is hiring delivery executives rather than relying on gig workers. They claim that hired delivery drivers get all employee benefits and satisfactory wage which can double their satisfaction rate. Having full control on delivery drivers is another advantage they are quoting as the benefit of hiring delivery drivers. However, this is not a feasible solution at all. If you choose to hire delivery executives and not to rely on gig workers, your company’s internal cost will increase significantly which you really can’t afford.

➯ Filter delivery jobs based on distance and account type

Delivery job filtration based on distance and account type is another proposed solution. Here is how it works.

When a user registers himself to be a delivery driver for your food delivery startup, give him the choice to select an account type from available two options – motorbike account and car account. If he selects motorbike account, you should allocate him deliveries only within 2.5 kilometres and if he selects car account, allocate him deliveries beyond 2.5 kilometres. Car account holder delivery driver who has to drive more distance to deliver the food, gets more per kilometre rate after completing the first 2.5 kilometres which means he does not have the option to complain.

Same way, a motorbike account holder who receives delivery requests to deliver food within 2.5 kilometres does not have the option to complain as he does not need to work hard and spend more time and fuel to deliver food within 2.5 kilometres only!

However, this is just a hack, not an ethical solution (to let drivers earn based on account type).

» Distribute e-bikes to delivery partners

And the last solution is distributing e-bikes like you distribute delivery bags to delivery partners. In case you don’t know, all food delivery companies give delivery bags to the drivers as the welcome kit and deduct the money of the delivery bag from the first week earning of the drivers. And when the delivery driver returns the bag, companies deposit the deducted money back to the driver’s account. Same way, give e-bikes to some selected delivery drivers and deduct the 50% of the price of an e-bike from their earning. When they return it, check the condition of the e-bike and deposit the deducted money back to the drivers’ accounts. This is a very revolutionary, practical and ethical idea which alone can solve all problems of food delivery startups.

We will now evaluate this idea by taking a few important factors into account.

 
➯ Evaluation – why delivering food with e-bikes is the feasible solution?

We haven’t reached the ultimate solution yet. But after this evaluation process, we will firmly say that an e-bike is the guardian angel for food delivery startups!

➯ Cost

To buy an e-bike, you have to spend somewhere between $300 to $500. However, as we have discussed, after giving it to a driver, deduct 50% of the price of an e-bike from his earnings and when he returns it to you, refund him the deducted amount (after checking the bike’s condition) and give that e-bike to some other driver and deduct the 50% of the price of an e-bike from that driver’s earnings. Keep doing this and you will never feel that you have purchased e-bikes by spending huge.

➯ Technology

Generally, the latest generation of e-bikes is coming with inbuilt IoT features. One of the most prominent features is the tracking feature. A driver who delivers the food using e-bike is tracked via his e-bike and not via his phone. Meaning, users can track the location of the driver even when his phone or its GPS is off. But to actualize it, the connection between the mobile app of a driver, admin panel and IoT controller of the e-bike is the fundamental need.

➯ Distribution

You can distribute the e-bikes to those drivers who do not afford fuel and own motorbike to deliver the food. For that, you can allow them to ask for e-bike when they register themselves to be delivery executives.

➯ Legal

In India, there is no strict rule regarding e-bike. In fact, the government is appreciating it as it is environment-friendly.

➯ Operation

Once you give an e-bike to a delivery driver, you are not responsible for day-to-day operation (battery charging) of the e-bike. However, you can offer free maintenance service to those drivers whose rating is high.

Conclusion

 
Buying a fleet of e-bikes is undoubtedly the best investment you can make as the food delivery startup. It helps you to sustain a high user and delivery driver satisfaction rate while spending very less. However, to deliver food using e-bike you should integrate a different module into your food delivery app. This module establishes the connection between the driver app, admin panel and e-bike and enables admin to know the status of the e-bike.

We, being the top e-scooter app development company and on-demand food delivery company, accommodate clever designers and develops who can develop your food delivery app with all necessary features as well as features which need to be integrated if you wish to deliver food using e-bikes. We will not only develop your app, but we will become a business strategic partner to help you throughout the business journey.

With our rapid app development technique, we can develop a food delivery app under $10000 and within 45-55 days.

To know more about the food delivery app features and e-bike’s compatibility with food delivery business, feel free to contact us.

The post Feasibility Study Report: Is it feasible for Indian food delivery startups to do food delivery with electric bikes? appeared first on Coruscate Solutions.

Uber Eats has added a new option in its app for the diners who preferred the ambiance of a restaurant but at the same time hated waiting in long queues. The company has launched its dine-in feature in a few cities that will let the customers pre-order food on the app and then relish it at the restaurant. According to a report in TechCrunch, Uber Eats has entered the dine-in business with its most competing dine-in app.

Unlike Uber’s most services, in the dine-in feature, the driver or the carrier is cut out of the equation completely. Diners can order their choice of food from the restaurants ahead of time themselves through the app. They can later visit the restaurant to sit and enjoy their order. The dine-in feature also waives off the standard Uber delivery and service fees.

By adding the dine-in feature in the Uber Eats app, Uber has entered into more food businesses. The company is slowly expanding into the restaurants which care more about presentation. These restaurants do not do delivery and avoid paying drivers. The restaurants also wish to earn some low-overhead revenue.

Uber’s Dine-In option is now accessible in the cities Austin, Dallas, Phoenix, and San Diego. The option can save diner’s time and fees and at the same time helps the restaurants to fill their empty tables and the waiters to earn more tips. But the dine-in option could also compel more and more restaurants to go for UberEats and there will be more and more competitors.

UberEats app allows diners to order food on the app and Uber can arrange transport to the restaurant. Though there is no option to link a ride with the diners food order, there is always a chance for further development. Diners can pay with the UberEats app and can add an optional tip.

The Uber authorities want to focus on making amazing food and providing top-notch service. The Uber Eats app wants to allow the customers to order and pay in the app and streamline the experience for the customers and the restaurants. As there are no drivers involved and the diners aren’t charged for any service or delivery fee for using the dine-in option, Uber charges the restaurants with a fee less than the fee charged for the delivery for using and participating in the dine-in feature.

The dine-in feature is Uber’s strategy to make easy cash from the restaurants partnering with its platform. It is also not sacrificing any of its earnings to delivery drivers. They can also yield the data on customer’s dining habits that are much valuable to Uber down the line.

Uber authenticated that the presence of dine-in option can be called as an enhancement in the Uber Eats experience. They also confirmed that by using this feature, the restaurants can achieve 100% of the tips left by the in-app users. However, to make this feature profitable for Uber, some of the restaurant items are silently marked up from that of the restaurants to help it make money directly from these purchases. This has been discussed in details in the Uber Help Center FAQ.

Uber has been continuously experimenting with Uber Eats and its food delivery business. They have tried out different schemes like discounts, Uber Eats pool, and unlimited delivery subscriptions. Uber, with its recent advancements, is undeviatingly expanding in all sectors and is becoming an omnivore.

Working of Uber Dine-In explained:

Dine-in seems to be the next phase of the Delivery and Pick-Up options amidst various other exciting options available in the food delivery app-Uber Eats app in a few of the cities. The customers order from the menu and can choose to go to the restaurant and eat “ASAP”. In a few cases, the customers are also allowed to schedule their own time of arrival.

Through this option, the customers can view how long the food will take to prep, distance to the restaurant, the price of the ordered food and the restaurant’s rating. The notifications are sent when the order is prepared and gets ready. The customers can just go to the restaurants and immediately get served as the food is already ready. There is also an option where the users can add a tip through the app itself on the table.

Further scope of enhancement in the dine-in feature:

If yours is a food delivery app and you wish to add the dine-in feature in it, you can even think of entering another major business that is the taxi booking app. You can have your own fleet for transportation which you can easily link to the dine-in feature. Whenever a customer orders food and needs to arrive at the restaurant at the scheduled time, your app can manage the food order as well as the transportation for your customers. You can even tie-up with some transportation business to earn profits together. You can even bring back Uber’s strategy of merchant-sponsored rides. In such rides, the user would get a rebate if they travel and spend money as a certain prescribed store. The restaurants could also feel this strategy much profitable for them as the users would get down to enjoy the food right at the restaurant if they are getting back their money spent on transportation.

The new dine-in feature can provide neck-to-neck competition to other dine-in apps like Allset and table reservation apps like OpenTable and Resy. If you are a startup, it is recommended to go for dine-in feature for your food delivery app instead of developing different apps for the purpose of table booking. This feature can allow your users to pre-book and schedule their meals and enjoy them in the ambiance of the restaurant just when the food gets out of the oven.

The feature is convenient and time-saving. The research team at Coruscate has predicted that there are going to be more delivery players opting for the dine-in feature and earn from it. Also, instead of the apps that provide just one solution for the customers, the apps with a one-stop solution for all will be most successful.

Looking for Custom food app development solution? Let Coruscate help you…

Are you interested to learn more about the food delivery app development and the other important features that you can include to make it a seamless experience for your users? Read our blog about Uber Eats and get a checklist for some out of the box features for your app.

You can also get details about the Food business models that you can refer to being a newbie in the food business. If reading this makes you curious about the cost of development of a food delivery app, you can get the related information at our Food Delivery App Development page.

Apart from all this, you can connect with us to get a free consultation session with our technology experts and ask us for a free demo.

The post Uber Adds eScooters and Dine-In features For the US Locals : Let Coruscate Upgrade your food delivery app Today! appeared first on Coruscate Solutions.